Urgent advice: In an emergency
Call 999 if you or someone else has fallen and are unable to get up off the floor or may have injured their head, back, neck or hip.
NHS 111
Get help from NHS 111 if you or someone else has fallen and may be in pain, injured or unwell but it is not an emergency. You can call 111 or get help from 111 online
Community Health Services
01865 903 750 (8am to 8pm)
If the situation is not life-threatening and there is no serious injury, contact the Single Point of Access for same-day response services, advice or access to other community health services such as Community Nursing, Falls Prevention Service or Community Therapy Service.
Contact your GP
If you are worried about your balance or how you move around or you have had a fall recently.