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How to contact SPA (Single Point of Access) and UCR (Urgent Community Response)

For all routine and urgent healthcare needs please contact 01865 903750 24 hours a day, 7 days a week.

From 8.00 pm – 8.00 am, this number is only for palliative care and blocked catheters. In an emergency, please call 999.

Flow chart to assist care homes in managing urgently unwell residents with a view to reducing 999 calls and unnecessary conveyance to Hospital.  There will be occasions where it is appropriate to call an ambulance and arrange for ED visits / assessment and possible admission

SPA flowchart for care home staff managing a deteriorating resident

Oxford Health planned and preventative care (PPC) services offered to care homes in Oxfordshire

Please click here to access full list and how to contact them