If you’re feeling worried about your physical or mental health, we’re here to help. We understand that everyone’s needs are different, and we take the time to listen to what matters to you.
We aim to support the whole person by recognising the connection between mental and physical health. You are more than a diagnosis, and you may need extra time or a different type of support to feel comfortable and understood.
PHMSI supports adults and older adults with serious mental illness (SMI) across Oxfordshire, working alongside mental health services to improve physical health and wellbeing.
Reasonable adjustments
We offer reasonable adjustments where possible, including:
- Extended or longer appointments
- Flexible appointment times
- Access to interpreters and Language Line
- Home visits where appropriate
If you need any adjustments, please let us know so we can try to meet your needs.
Check it’s not an emergency
Non-urgent advice: Call 999 now for any of these
- signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest - signs of a stroke
face dropping on one side, can’t hold both arms up, difficulty speaking - sudden confusion (delirium)
cannot be sure of own name or age - suicide attempt
by taking something or self-harming - severe difficulty breathing
not being able to get words out, choking or gasping - heavy bleeding
spraying, pouring or enough to make a puddle - severe injuries
after a serious accident - seizure (fit)
shaking or jerking because of a fit, or unconscious (can’t be woken up) - sudden, rapid swelling
of the lips, mouth, throat or tongue - labour or childbirth
waters breaking, more frequent intense cramps (contractions), baby coming, or just born
British Sign Language (BSL) speakers can make a video call to 999.
Deaf people can use 18000 to contact 999 using text relay.
Health worries
If you’re worried about a symptom or your mental health, call 111 or visit NHS 111
For non-urgent concerns, please contact your GP, Mental Health Key Worker or Consultant Psychiatrist.
If you feel desperate
PHMSI does not offer support for mental health emergencies or crises.
If you feel desperate or you need to talk to someone urgently, you could phone:
- Your GP or their Out of Hours service
- Samaritans on 116 123
- Oxfordshire Mental Health Helpline on NHS 111
If the emergency is life threatening, call 999.