We are the Step Care Hospital at Home Adult Eating Disorders virtual service.
About us
Step Care is a specialist service for adults with eating disorders who need extra support with their recovery.
This is an online service. You can join appointments from home using a phone, tablet or computer. You do not need to travel to a clinic or hospital.
The service works closely with local eating disorder teams and hospitals to make sure people get the right care and support when they need it.
What we do
Support may include:
- One-to-one appointments
- Support with meals and eating
- Help with food shopping
- Emotional wellbeing support
- Support for families and carers
- Online group sessions
The team includes nurses, psychologists, dietitians, therapists and other healthcare professionals who work together to support both physical and mental health.
Who we help
Step Care is for adults aged 18 and over who have been referred to the service and need specialist eating disorder support.
People using the service need to:
- Want to take part in treatment
- Be able to eat and drink by mouth
- Be able to stay safe while living in the community
- Attend regular physical health checks, such as weight and blood pressure monitoring
How we work
All appointments are provided online through video calls.
The service is open Monday to Friday, 8am to 5pm (excluding bank holidays).
There are three service pathways available for patients. The leaflets below provide further details:
Where we work
Within Oxford Health, we work across a range of services including:
- Working age (18 – 65yrs) mental health (inpatients)
- Older adult mental health (inpatients)
- Forensic services (for people with a mental disorder who are undergoing legal or court proceedings)
- Eating Disorders services
- Children and Young people (CYPS)/Child and Adolescent Mental Health (CAMHS) services
- Food services (working to improve catering and menu planning across the Trust)
- Hospital at Home services for CAMHS and adults with an eating disorder
- Keystone mental health hubs
Get in touch
The Step Care team welcome any questions that you have about the service.
Email: AEDStepCare@oxfordhealth.nhs.uk
Referrals
Referrals are made via the HOPE Single Point of Access.
Email: hopespa@oxfordhealth.nhs.uk
Note that referrals can only be made by a patient’s Adult Community Eating Disorder Service (ACEDS) professional.