Please see some of the patient feedback received in January 2026:
Well organised, comfortable and clean clinic, with excellent support from the nurses for my baby.
Great to know there’s someone to talk too once you’ve left the hospital care just to check in and help with concerns rather than going to GP.
It’s great to have that community support so I was able to keep my baby at home safely.
Very friendly and reassuring nurses, easy to access. Good to have support in days following hospital treatment.
The nursing team were highly effective at communicating with us and contacted us each day as scheduled.
Where could we improve?
We take your feedback seriously and will be implementing recommendations where possible.
Calls to be made earlier earlier.
No particular improvements needed.
Couldn’t be improved. It really was great. Highly recommend and very grateful.
Access to the service for a few days after child is getting back to normal in case of any questions.