Follow the steps below to submit a referral using the Virtual Assistant.
Please note that if you leave the chat before completing your referral, your information will not be saved. You will need to start again from the beginning.
1. Open the Virtual Assistant
Click the Make a Referral button located at the bottom-right corner of the screen.
2. Confirm your identity
To proceed, you’ll need to provide some details to verify your identity.
3. Provide your NHS Number
Your NHS Number can be found on your appointment letter.
If you have it handy, please enter it when prompted.
Don’t have your NHS Number? You can find it using the NHS tool via this link:
If you are still unable to find it, no problem! Select No, and you’ll be asked to confirm your Surname, Date of birth and Postcode instead.
If successful, you’ll proceed to step 4.
If verification fails, you won’t be able to use the Virtual Assistant but you can call us or use the downloadable paper form. See Get in touch.
4. Provide your Date of Birth
Enter your Date of Birth in the required format:
- DD/MM/YYYY
- DD-MM-YYYY
If your NHS Number and Date of Birth don’t match, you won’t be able to proceed and will need to contact us directly. See Get in touch.
5. Answer the questions
The Virtual Assistant will now ask you some information needed to complete your referral.
Once you submit, the information is sent to the Buckinghamshire Perinatal Mental Health Team.