Personal information

Personal Information means any information relating to an individual.

To provide you with the appropriate and best possible health care, our staff need to collect and maintain information about your health, treatment, and care.

Personal information that we collect about you may be held in paper format in a structured file or on an electronic patient record system. There are different systems used in the Trust depending on which service you are referred to.

Some services may wish to video and/or audio record part of your treatment. This would be with your knowledge and consent.

Recording Information

CCTV is used by the Trust in some internal and external areas. This is for the following purposes:

• To protect patients, employees, and visitors.
• To protect Trust premises and Trust assets.
• To support the Police in reducing and detecting crime.
• To assist in identifying, apprehending, and prosecuting offenders.
• To assist in traffic management.  

Oxevision is used in some inpatient wards with consent from the patient for observation and patient safety purposes.

Some of our services use telephone recording software.  This will be announced at the start of the call.

Some meetings may be recorded where there is a legal basis to do so.