Rachel Caira was pleasantly surprised to learn she had been named the trust’s Exceptional People Award winner for August.

An emergency nurse practitioner for the past four years, Rachel works in the Minor Injuries Unit at Abingdon Community Hospital where she has had a big impact on patients and colleagues alike.

Receiving multiple nominations, Rachel is known by her colleagues for her enthusiasm and caring nature, and always being quick to help fellow staff members. In addition to her regular work, Rachel routinely steps in to support students and new starters, helping in different roles to keep the team running smoothly.

Aislinn Mullee, emergency nursing assistant, said: “Rachel is great with patients and always gives the most respectful, dignified and compassionate care. No injury is too big or small. She has such knowledge with everything, and always goes above and beyond.

“Rachel is a huge member of our team; she always makes us smile and laugh. She motivates our team and is always organising team days out to keep morale high.”

Upon learning that she had won the award, Rachel said: “It really means so much to me that someone would nominate me, let alone that I would win. I love the team that I work in and everyone works so hard to provide great patient care.

“Each shift is different and you never know what you’re going to see next – I really enjoy the dual role between minor injuries and out-of-hours. It’s very fulfilling to see and treat patients with both minor injuries and minor illness!”

Rachel will receive a certificate and our thanks for her valued service to the trust and patients.

Every month we recognise and reward a team or staff member that has made a real difference to the trust, our people and our patients. Nominations are welcome from staff, service users, patients, or friends and family of service users and patients. If you would like to nominate someone exceptional you can download a form here.