{"id":183262,"date":"2014-06-04T14:08:02","date_gmt":"2014-06-04T14:08:02","guid":{"rendered":"http:\/\/www.oxfordhealth-it.co.uk\/library\/?page_id=183262"},"modified":"2020-11-27T18:01:19","modified_gmt":"2020-11-27T18:01:19","slug":"involving-patients","status":"publish","type":"page","link":"https:\/\/oxfordhealth.nhs.uk\/library\/cpd-zone\/transforming-primary-care\/involving-patients\/","title":{"rendered":"Involving patients"},"content":{"rendered":"

“The role of the patient is no longer as a passive recipient of care. Nowadays doctors are expected to engage patients in their own health, care and treatment.”<\/em> (Suzanne Parsons<\/a>\u00a0et. al. 2010)<\/p>\n

\n \n What are patients saying?<\/span>\n <\/summary>\n
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Twice a year Ipsos MORI carries out a GP patient survey<\/strong> to find out how people feel about their GP practice. You can read the latest reports on the GP Patient Survey website<\/a>, or find the latest report for a specific practice (searching by name or postcode) and\u00a0compare it to other nearby practices.\u00a0<\/a>\u00a0Read about the results of the 2017<\/a> survey.<\/p>\n

Read the findings of the NIHR \u00a0research study,\u00a0Patient experience of primary care<\/a>,\u00a0 which shares findings about what patients really think about their care, how this varies for different patient groups and how practices can act on patient feedback.<\/p>\n

Healthtalk.org<\/a> and\u00a0Youthhealthtalk.org<\/a> come from a unique partnership between The DIPEx charity and The Health Experiences Research Group\u00a0 at Oxford University\u2019s Department of Primary Care. Healthtalk.org<\/a> is a place where doctors and patients can learn through other people’s every day experience of a health condition. There are hundreds of real people\u2019s stories collected by academic researchers who interview people in their own homes, using their own words aross a wide range different health issues.<\/p>\n<\/div>\n <\/details>\n

\n \n Engaging with patients in primary care<\/span>\n <\/summary>\n
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Engaging with People and Communities<\/a>\u00a0– an\u00a0 elearning programme supports staff to involve patients and the public in their work. It uses approaches built on best practice principles to improve services, including giving clear advice on the legal duty to involve. The programme is available to access via the e-LfH Hub and the Electronic Staff Record (ESR).<\/p>\n

Better conversation: Better health <\/a>\u00a0– Resources for clinicians and health and care leaders on how to introduce a health coaching approach to improve the quality of conversation and help patients change behaviour. The aim is to enable people to thrive by feeling more motivated, confident and in control of managing their own health and care. The site includes a short video, infographics and a resource guide with case studies, evidence and tips.<\/p>\n

The quality of patient engagement and involvement in primary care<\/a>\u00a0explores how to improve and measure the quality of the engagement process, and reviews good practice examples of patient involvement.<\/p>\n

Public and Patient Engagement Getting it Right<\/a> is a quick read, giving practical tips while also setting out the principles of engagement.<\/p>\n