{"id":183179,"date":"2014-06-04T13:33:25","date_gmt":"2014-06-04T13:33:25","guid":{"rendered":"http:\/\/www.oxfordhealth-it.co.uk\/library\/?page_id=183179"},"modified":"2021-06-17T16:13:30","modified_gmt":"2021-06-17T15:13:30","slug":"communication-skills","status":"publish","type":"page","link":"https:\/\/oxfordhealth.nhs.uk\/library\/cpd-zone\/cpd-by-topic\/communication-skills\/","title":{"rendered":"Communication skills"},"content":{"rendered":"

“Communication, partnership and teamwork<\/em>” is one of the
\ndomains of the GMC’s Good Medical Practice <\/a>Framework
\nfor appraisal and revalidation.<\/p>\n

\n \n Learning resources<\/span>\n <\/summary>\n
\n

The Oxford Centre for Education and Research in Palliative Care at Sobell House, Oxford<\/a> provides a range of training courses across Thames Valley around communications, including the 3 hour foundation level Sage & Thyme workshop, and one day intermediate level workshop around conversations at end of life. These courses are free to NHS staff in Thames Valley.\u00a0Find out more about the courses on the Sobell House website.\u00a0<\/a><\/p>\n

Advanced communication skills<\/a> – e-learning from the BMJ portfolio, targeted at GPs and registrars\u00a0to help deal with the most challenging patients and scenarios.<\/p>\n

The Peninsula Communication Skills app<\/strong> , developed by the Plymouth University Peninsula Schools of Medicine and Dentistry \u00a0Technology-enhanced Learning Team, is designed to enhance the communication skills of health care professionals. \u00a0Read about it on the University of Plymouth website<\/a>. Download from\u00a0here<\/a>.<\/p>\n<\/div>\n <\/details>\n

\n \n Communicating with your patients, including video consultations<\/span>\n <\/summary>\n
\n

Video Group Clinics (VGC)<\/a> is an eLfH programme developed to support GPs, practice nurses and practice administrative staff in understanding and running group consultations in general practice. However, health and care professionals in community services, outpatient settings and care homes may also find it useful.<\/p>\n

Video consultations: a guide for practice\u00a0<\/a> BJGP Life (18 March 2020) – guidance to support video consultations from researchers at the University of Oxford.<\/p>\n

According to research 43% of adults in England do not have adequate literacy skills to routinely understand health information, and 61% of adults do not have adequate numeracy skills to routinely understand health information. A\u00a0Health Literacy Toolkit<\/a><\/strong> has been produced which includes practical tools and techniques that practitioners in a variety of settings can implement, to enhance approaches and practice for those with low levels of health literacy.<\/p>\n

Better conversation: Better health\u00a0<\/a>–\u00a0Resources for clinicians and health and care leaders on how to introduce a health coaching approach<\/strong> to improve the quality of conversation and help patients change behaviour. The site includes a short video, infographics and a resource guide with case studies, evidence and tips.<\/p>\n

Mefirst <\/a>\u00a0is dedicated to improving communication between healthcare professionals and children and young people. As well as face to face training there is a collection of resources aimed at all healthcare professionals who work with children and young people clinically but who may not have had specific paediatric training.<\/p>\n<\/div>\n <\/details>\n

\n \n Communicating with your colleagues<\/span>\n <\/summary>\n
\n

Communication\u00a0\u2013 from Mindskills<\/a> – Mindskills offers a suite of materials\u00a0\u00a0– from planning and structuring\u00a0oral and written presentations, and meetings, through to more difficult situations, that may require negotiating and persuasion.<\/p>\n

Communication skills<\/a> elearning from BMJ\u00a0 can\u00a0 help with relationship-building, delivering feedback and handling conflict. Additional topics include assertiveness, negotiating style and cultural communications awareness.<\/p>\n

Body language: Your body shapes who you are<\/a>\u00a0 – Social psychologist Amy Cuddy shows how \u201cpower posing\u201d \u2014 standing in a posture of confidence, even when we don\u2019t feel confident \u2014 can affect testosterone and cortisol levels in the brain, and might even have an impact on our chances for success.<\/p>\n<\/div>\n <\/details>\n

\n

The CPD Zone is brought to you by the GP schools of Health Education England working across <\/span>Thames Valley<\/a> and <\/span>Wessex<\/a>, in association with\u00a0<\/span>Oxford Health FT Library<\/a>.\u200b<\/p>\n","protected":false},"excerpt":{"rendered":"

“Communication, partnership and teamwork” is one of the domains of the GMC’s Good Medical Practice Framework for appraisal and revalidation. The CPD Zone is brought to you by the GP schools of Health Education England working across Thames Valley and Wessex, in association with\u00a0Oxford Health FT Library.\u200b<\/p>\n","protected":false},"author":104,"featured_media":196342,"parent":183169,"menu_order":6,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-183179","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/oxfordhealth.nhs.uk\/library\/wp-json\/wp\/v2\/pages\/183179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oxfordhealth.nhs.uk\/library\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oxfordhealth.nhs.uk\/library\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oxfordhealth.nhs.uk\/library\/wp-json\/wp\/v2\/users\/104"}],"replies":[{"embeddable":true,"href":"https:\/\/oxfordhealth.nhs.uk\/library\/wp-json\/wp\/v2\/comments?post=183179"}],"version-history":[{"count":15,"href":"https:\/\/oxfordhealth.nhs.uk\/library\/wp-json\/wp\/v2\/pages\/183179\/revisions"}],"predecessor-version":[{"id":198971,"href":"https:\/\/oxfordhealth.nhs.uk\/library\/wp-json\/wp\/v2\/pages\/183179\/revisions\/198971"}],"up":[{"embeddable":true,"href":"https:\/\/oxfordhealth.nhs.uk\/library\/wp-json\/wp\/v2\/pages\/183169"}],"wp:attachment":[{"href":"https:\/\/oxfordhealth.nhs.uk\/library\/wp-json\/wp\/v2\/media?parent=183179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}