{"id":152,"date":"2023-10-11T10:23:28","date_gmt":"2023-10-11T09:23:28","guid":{"rendered":"https:\/\/oxfordhealth.nhs.uk\/ips\/?page_id=152"},"modified":"2025-09-16T17:09:07","modified_gmt":"2025-09-16T16:09:07","slug":"feedback","status":"publish","type":"page","link":"https:\/\/oxfordhealth.nhs.uk\/ips\/feedback\/","title":{"rendered":"Feedback"},"content":{"rendered":"<h2>Comments and suggestions<\/h2>\n<p><span data-contrast=\"auto\">We are committed to providing a high standard of professional support and advice. We welcome any feedback you have regarding your experiences of our service. <\/span><\/p>\n<p><span data-contrast=\"auto\">Please share your comments, suggestions, and positive feedback with a member of the team. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h2>Concerns and complaints<\/h2>\n<p><span data-contrast=\"auto\">If you have concerns or wish to make a complaint, please also feel free to discuss this with the team. We will arrange a meeting on request. You can also ask your care co-ordinator to pass feedback to us. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3><span data-contrast=\"auto\">Patient Advice and Liaison Service (PALS)<\/span><\/h3>\n<p><span data-contrast=\"auto\">Alternatively, the Patient Advice and Liaison Service (PALS) provides advice and support to patients, their families, and carers. They can help resolve any problems, concerns, or complaints.<\/span><\/p>\n<ul>\n<li>Phone: <span data-contrast=\"auto\">0800 328 7971<\/span><\/li>\n<li>Email: <a href=\"mailto:PALS@oxfordhealth.nhs.uk\"><span data-contrast=\"none\">PALS@oxfordhealth.nhs.uk<\/span><\/a><\/li>\n<li>Website: <a href=\"https:\/\/oxfordhealth.nhs.uk\/support-advice\/pals\/\">oxfordhealth.nhs.uk\/support-advice\/pals<\/a><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">You can also speak to PALS <\/span><span data-contrast=\"auto\">in person at their offices at the Warneford Hospital.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3>PohWER<\/h3>\n<p><span data-contrast=\"auto\">Specialised independent mental health advocacy services are provided by POhWER.<\/span><\/p>\n<p>Website: <a href=\"https:\/\/www.pohwer.net\/oxfordshire\"><span data-contrast=\"none\">www.pohwer.net\/oxfordshire<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3><span data-contrast=\"none\">The Advocacy People<\/span><\/h3>\n<p><span data-contrast=\"none\">Independent Health Complaints Advocacy is offered by The Advocacy People.<\/span><\/p>\n<p>Website: <a href=\"https:\/\/www.theadvocacypeople.org.uk\/\"><span data-contrast=\"none\">www.theadvocacypeople.org.uk<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Comments and suggestions We are committed to providing a high standard of professional support and advice. We welcome any feedback&#8230;<\/p>\n","protected":false},"author":1,"featured_media":573,"parent":0,"menu_order":14,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-152","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/oxfordhealth.nhs.uk\/ips\/wp-json\/wp\/v2\/pages\/152","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oxfordhealth.nhs.uk\/ips\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oxfordhealth.nhs.uk\/ips\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oxfordhealth.nhs.uk\/ips\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oxfordhealth.nhs.uk\/ips\/wp-json\/wp\/v2\/comments?post=152"}],"version-history":[{"count":8,"href":"https:\/\/oxfordhealth.nhs.uk\/ips\/wp-json\/wp\/v2\/pages\/152\/revisions"}],"predecessor-version":[{"id":515,"href":"https:\/\/oxfordhealth.nhs.uk\/ips\/wp-json\/wp\/v2\/pages\/152\/revisions\/515"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/oxfordhealth.nhs.uk\/ips\/wp-json\/wp\/v2\/media\/573"}],"wp:attachment":[{"href":"https:\/\/oxfordhealth.nhs.uk\/ips\/wp-json\/wp\/v2\/media?parent=152"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}