{"id":425,"date":"2025-06-04T13:31:36","date_gmt":"2025-06-04T12:31:36","guid":{"rendered":"https:\/\/oxfordhealth.nhs.uk\/involvement\/?page_id=425"},"modified":"2025-06-17T13:53:41","modified_gmt":"2025-06-17T12:53:41","slug":"staff","status":"publish","type":"page","link":"https:\/\/oxfordhealth.nhs.uk\/involvement\/get-involved\/staff\/","title":{"rendered":"Working together"},"content":{"rendered":"

How co-production makes a difference<\/h2>\n

Working with someone who has lived experience can create valuable opportunities for both personal and professional growth.<\/p>\n

We refer to patients and carers as Experts by Experience (EbE) because their unique insights and lived experiences provide invaluable knowledge that enhances our services.<\/p>\n

Ways it can help<\/h2>\n

There are many ways an Expert by Experience (EbE) can help.<\/p>\n

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\"\" Service improvement<\/h2>\n

EBEs can contribute to designing and evaluating services, ensuring they meet the needs of patients and carers.<\/p>\n<\/div>\n

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\"\"Training and education<\/h2>\n

EbEs can participate in training sessions, share their experiences, and help develop learning materials to ensure staff understand the patient’s perspective.<\/p>\n<\/div>\n

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\"\"Patient safety<\/h2>\n

EbEs can participate in patient safety discussions, offer insights into potential risks, and help develop strategies to prevent incidents.<\/p>\n<\/div>\n

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\"\"Research and policy development<\/h2>\n

EbEs can provide valuable insights into research projects and help shape policy development, ensuring it is informed by real-world experiences.<\/p>\n<\/div>\n

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\"\"Co-production and engagement<\/h2>\n

EbEs can be involved in co-production activities, working alongside staff to develop and implement new initiatives.<\/p>\n<\/div>\n

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\"\"Improving patient experience<\/h2>\n

EbEs can help staff understand the impact of their actions on patients, fostering empathy and compassion.<\/p>\n<\/div>\n

Who we work with<\/h2>\n

When we talk about people who use our services, we mean both patients and their carers. Carers may include family members, friends, or other close contacts.<\/p>\n

While much of our work involves engaging with patients and carers together, we also collaborate with each group separately when needed.<\/p>\n

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“My role as an EBE makes me feel empowered and valued through working together on important projects in areas that interest me. Through the work we do, it sparks meaningful conversations, amplifies my voice and makes me feel heard. It allows me to use my lived experience as a force for future change.”<\/p>\n<\/div>

Rachel - EbE<\/div><\/div>\n

What is co-production?<\/h2>\n

\u201cCo-production refers to a way of working where service providers and users work together to reach a collective outcome. The approach is value-driven and built on the principle that those who are affected by a service are best placed to help design it\u201d — Involve 2023<\/p><\/blockquote>\n

There is a difference between co-production and involvement: involvement means being consulted, while co-production means being equal partners and co-creators.<\/p>\n

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“I\u2019ve been very fortunate to work with some amazing lived experience colleagues who have supported and worked with me throughout the mobilisation of the Culture of Care and Mental Health Inpatient programmes.”\u00a0\u00a0<\/span><\/p>\n<\/div>

Member of staff<\/div><\/div>\n

Coproduction and involvement in action<\/h2>\n

Here some examples of where EbE input has made a difference:<\/p>\n