Community Voice

Primary, community and dental

The Community Voice is a network of people from communities across Oxfordshire, that meet monthly and talk about getting involved with physical health services provided by Oxford Health.

This can range from providing feedback to service changes, all the way to working in partnership with services on their projects.

Patients, their families, and carers play an important part in making sure services best meet their needs, and the needs of the local community.

Objective and purpose

• To ensure the community/experts by experience/carers are better involved in the Primary, Community and Dental Services in Oxfordshire, Buckinghamshire, Berkshire and Central Northwest London Trust.
• To encourage and promote the wider communities’ voices in Oxford Health NHS Foundation Trust services.
• To create a safe space for members to give feedback for service improvements and projects.
• Have opportunities to be involved in service changes and developments across Oxford Health NHS Foundation Trust.

Accountability

The forums work will feed into the Trust-Wide experience and involvement forum and to the Primary, Community and Dental Services Directorate Quality Improvement Senior Management Team monthly meetings.

Membership

• Core Members
• Patient Experience and Involvement Lead (Co-Chair)
• Expert by Experience/Carer (Co-lay Chair)
• Representatives from the Primary, Community and Dental Services in Oxfordshire, Buckinghamshire, Berkshire and Central Northwest London Trust.

*Other people will be invited for particular agenda items.

Frequency of meetings

The forum will meet the first Tuesday of every month for an hour on Microsoft Teams.

*It can change to bi-monthly due to work and capacity.

Responsibilities

The main duties of the Forum are to:

1. To review plans/programmes from Oxford Health NHS Foundation Trust and provide feedback from a patient, family, or carer perspective as appropriate.
2. Raise matters of experience that will enhance the services and treatments within Oxford Health NHS Foundation Trust.
3. Present ideas or suggestions that the wider Trust could consider for improving treatment or access to care.
4. Seek input from other known service users to gain wider experiences.