{"id":15,"date":"2017-08-17T11:29:01","date_gmt":"2017-08-17T10:29:01","guid":{"rendered":"http:\/\/oxfordhealth.nhs.uk\/cotswoldhouse\/?page_id=15"},"modified":"2026-08-19T13:16:27","modified_gmt":"2026-08-19T12:16:27","slug":"contacts","status":"publish","type":"page","link":"https:\/\/oxfordhealth.nhs.uk\/cotswoldhouse\/contacts\/","title":{"rendered":"Contact us"},"content":{"rendered":"

Please\u00a0note that the\u00a0below email addresses should not be used for cancelling or amending appointments.\u00a0 Please telephone the appropriate number if you need to\u00a0amend your appointment.<\/p>\n

\n \n Cotswold House Marlborough Inpatient Service<\/span>\n <\/summary>\n
\n

Cotswold House, Marlborough
\nSavernake Hospital
\nLondon Road
\nMarlborough
\nWiltshire
\nSN8 3HL<\/p>\n

Tel:<\/strong> 01865 904 402
\nEmail:<\/strong> hopespa@oxfordhealth.nhs.uk<\/a> or oxfordhealth.hopespa@nhs.net<\/a><\/p>\n<\/div>\n <\/details>\n

\n \n Cotswold House Oxford Inpatient Service<\/span>\n <\/summary>\n
\n

Cotswold House, Oxford
\nWarneford Hospital
\nOld Road
\nHeadington
\nOxford
\nOX3 7JX<\/p>\n

Tel:<\/strong> 01865 902534
\nEmail:<\/strong> Oxfordchoinpatient@oxfordhealth.nhs.co.uk<\/a><\/p>\n<\/div>\n <\/details>\n

\n \n Cotswold House Oxford Day Patient Service<\/span>\n <\/summary>\n
\n

Cotswold House, Oxford
\nWarneford Hospital
\nOld Road
\nHeadington
\nOxford
\nOX3 7JX<\/p>\n

Tel:<\/strong> 01865 902607
\nEmail:<\/strong>\u00a0cotswold.house@oxfordhealth.nhs.uk<\/a><\/p>\n<\/div>\n <\/details>\n

\n
\n

Non-urgent advice: <\/span>Patient feedback<\/span><\/h3>\n <\/span>\n <\/div>\n
\n

Compliments, suggestions and complaints<\/h3>\n

We are always happy to receive feedback about any aspect of treatment.<\/p>\n

\n \n Learn more<\/span>\n <\/summary>\n
\n

If\u00a0 you are unhappy about any area of your treatment and wish to make a complaint,\u00a0in the first instance it may be helpful to raise this with your clinician or a senior member of staff who will try to address the matter with you. This will not affect your treatment in any way.<\/p>\n

If you continue to feel that the matter has not been resolved, then you can either raise this with your GP or advocate, asking for the NHS Complaints leaflet or contact the Patient Advice and Liaison Service (PALS) on 01865\u00a0901274 for help, information and advice.\u00a0We would encourage you to speak to us or PALS first if possible, as many concerns can be easily and quickly remedied.<\/p>\n

A representative from PALS\u00a0makes regular visits to our inpatient units\u00a0to discuss any concerns you may have. Leaflets\u00a0detailing the\u00a0complaints procedure are available.\u00a0\u00a0PALS are also keen to receive positive feedback and compliments about treatment, staff and the service that we provide.<\/p>\n<\/div>\n <\/details>\n<\/div>\n <\/div>\n","protected":false},"excerpt":{"rendered":"

Please\u00a0note that the\u00a0below email addresses should not be used for cancelling or amending appointments.\u00a0 Please telephone the appropriate number if…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/oxfordhealth.nhs.uk\/cotswoldhouse\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oxfordhealth.nhs.uk\/cotswoldhouse\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oxfordhealth.nhs.uk\/cotswoldhouse\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oxfordhealth.nhs.uk\/cotswoldhouse\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oxfordhealth.nhs.uk\/cotswoldhouse\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":24,"href":"https:\/\/oxfordhealth.nhs.uk\/cotswoldhouse\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":681,"href":"https:\/\/oxfordhealth.nhs.uk\/cotswoldhouse\/wp-json\/wp\/v2\/pages\/15\/revisions\/681"}],"wp:attachment":[{"href":"https:\/\/oxfordhealth.nhs.uk\/cotswoldhouse\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}