{"id":38,"date":"2025-04-01T16:52:30","date_gmt":"2025-04-01T15:52:30","guid":{"rendered":"https:\/\/oxfordhealth.nhs.uk\/cds\/?page_id=38"},"modified":"2025-07-29T14:26:28","modified_gmt":"2025-07-29T13:26:28","slug":"feedback","status":"publish","type":"page","link":"https:\/\/oxfordhealth.nhs.uk\/cds\/contact\/feedback\/","title":{"rendered":"Feedback and complaints"},"content":{"rendered":"<p>To provide feedback on the service, please contact the service directly regarding a clinic or member of staff via <a href=\"mailto:dental.referrals@oxfordhealth.nhs.uk\">dental.referrals@oxfordhealth.nhs.uk<\/a><\/p>\n<h2>Patient satisfaction<\/h2>\n<p>Please completing one of the satisfaction surveys that relate to your clinic visit:<\/p>\n<div class=\"nhsuk-action-link\"><a class=\"nhsuk-action-link__link\" href=\"https:\/\/www.iwantgreatcare.org\/trusts\/oxford-health-nhs-foundation-trust\" target=\"_self\"><span class=\"nhsuk-action-link__text\">I Want Great Care survey<\/span><\/a><\/div>\n<p>Once on the Oxford site, please scroll down to Community Dental Services and choose your clinic.<\/p>\n<h2>PALS (Patient Advice and Liaison Service)<\/h2>\n<p>We hope your experience with our service is a positive one. However, we understand that sometimes things may not meet the standards you expect. If that happens, we&#8217;re here to support you and put things right.<\/p>\n<p>Your views and feedback are important to us. They help us improve and ensure we&#8217;re providing the right services for you and your family. We want to hear what you think, and we\u2019re committed to resolving any issues as quickly as possible.<\/p>\n<div class=\"nhsuk-action-link\"><a class=\"nhsuk-action-link__link\" href=\"https:\/\/oxfordhealth.nhs.uk\/support-advice\/pals\/\" target=\"_self\"><span class=\"nhsuk-action-link__text\">PALS &amp; Complaints<\/span><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>To provide feedback on the service, please contact the service directly regarding a clinic or member of staff via dental.referrals@oxfordhealth.nhs.uk&#8230;<\/p>\n","protected":false},"author":1,"featured_media":206,"parent":36,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-38","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/oxfordhealth.nhs.uk\/cds\/wp-json\/wp\/v2\/pages\/38","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oxfordhealth.nhs.uk\/cds\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oxfordhealth.nhs.uk\/cds\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oxfordhealth.nhs.uk\/cds\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oxfordhealth.nhs.uk\/cds\/wp-json\/wp\/v2\/comments?post=38"}],"version-history":[{"count":4,"href":"https:\/\/oxfordhealth.nhs.uk\/cds\/wp-json\/wp\/v2\/pages\/38\/revisions"}],"predecessor-version":[{"id":95,"href":"https:\/\/oxfordhealth.nhs.uk\/cds\/wp-json\/wp\/v2\/pages\/38\/revisions\/95"}],"up":[{"embeddable":true,"href":"https:\/\/oxfordhealth.nhs.uk\/cds\/wp-json\/wp\/v2\/pages\/36"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/oxfordhealth.nhs.uk\/cds\/wp-json\/wp\/v2\/media\/206"}],"wp:attachment":[{"href":"https:\/\/oxfordhealth.nhs.uk\/cds\/wp-json\/wp\/v2\/media?parent=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}