{"id":194210,"date":"2023-01-31T15:53:29","date_gmt":"2023-01-31T15:53:29","guid":{"rendered":"https:\/\/oxfordhealth.nhs.uk\/camhs\/?page_id=194210"},"modified":"2024-09-13T11:09:21","modified_gmt":"2024-09-13T10:09:21","slug":"bsw-spa","status":"publish","type":"page","link":"https:\/\/oxfordhealth.nhs.uk\/camhs\/banes\/bsw-spa\/","title":{"rendered":"BaNES &#038; Wiltshire Single Point of Access (SPA)"},"content":{"rendered":"<h2>Who we are and what we do<\/h2>\n<p>CAMHS helps children and young people who are struggling with their mental health.<\/p>\n<p>BaNES and Wiltshire CAMHS Single Point of Access (SPA) team accept self-referrals from young people.<\/p>\n<p>We also accept referrals from parents\/carers and professionals such as school nurses, GPs, social workers and paediatricians.<\/p>\n<ul>\n<li>Opening hours: Monday to Friday. 9am to 5pm<\/li>\n<li>Phone: 01865 903 330<\/li>\n<li>Email <a href=\"mailto:baneswiltscamhsspa@oxfordhealth.nhs.uk\">baneswiltscamhsspa@oxfordhealth.nhs.uk<\/a><\/li>\n<\/ul>\n<h2>Our team<\/h2>\n<p>Single Point of Access is made up of lots of different types of professionals such as nurses, social workers and occupational therapists along with a team of administrative staff.<\/p>\n<h2>Referrals<\/h2>\n<details class=\"nhsuk-details nhsuk-expander\">\n                    <summary class=\"nhsuk-details__summary\">\n                        <span class=\"nhsuk-details__summary-text\">Thinking of making a referral\/request for service?<\/span>\n                    <\/summary>\n                    <div class=\"nhsuk-details__text\">\n<p>All new referrals must come through the SPA and cannot be made directly to local teams.<\/p>\n<p>If you or your child are already open to CAMHS then please use one of the links to contact your local team:<\/p>\n<ul>\n<li><a href=\"https:\/\/oxfordhealth.nhs.uk\/camhs\/contacts\/banes\/\">BaNES CAMHS team contact details<\/a><\/li>\n<li><a href=\"https:\/\/oxfordhealth.nhs.uk\/camhs\/contacts\/wilts\/\">Wiltshire CAMHS team contact details<\/a><\/li>\n<\/ul>\n<p>All parents\/carers and professionals thinking about making a referral are requested to read our <a href=\"https:\/\/oxfordhealth.nhs.uk\/camhs\/banes\/bsw-spa\/request-for-service-guidance\/\">Request for Service Guidance<\/a> to help make a decision as to whether a referral is required at this time.<\/p>\n<p>It may be that there are other services which could better\u00a0 meet the needs of the child\/young person.<\/p>\n<\/div>\n                <\/details>\n<details class=\"nhsuk-details nhsuk-expander\">\n                    <summary class=\"nhsuk-details__summary\">\n                        <span class=\"nhsuk-details__summary-text\">What happens when you make a referral\/request for service?<\/span>\n                    <\/summary>\n                    <div class=\"nhsuk-details__text\">\n<p>The SPA team will:<\/p>\n<ul>\n<li>Triage all requests for service and referrals. This happens every working day (Monday to Friday.) This means the team will assess the presenting mental health needs of the child\/young person.<\/li>\n<li>Make a clinical decision as to whether additional information is required to help us plan the next steps. We may make contact via phone to the referrer, young person, parent\/carer to gather more information.\u00a0 This may happen any time from the same day to\u00a0 up to 28 days.<\/li>\n<li>Recommend outcomes, which may be advice and signposting the child\/young person to the most appropriate third-party services or requesting one of our local CAMHS teams to provide support.<\/li>\n<li>Provide the referrer with a response within 28 days. This may be a text, phone call or a letter.<\/li>\n<\/ul>\n<\/div>\n                <\/details>\n<h2>Make a referral<\/h2>\n<p>You can choose to make a self-referral, parent\/carer referral or professional referral via the form below.<\/p>\n<div class=\"nhsuk-action-link\"><a class=\"nhsuk-action-link__link\" href=\"https:\/\/secureforms.oxfordhealth.nhs.uk\/camhs\/BaNES.aspx\" target=\"self\"><span class=\"nhsuk-action-link__text\">Online referral form<\/span><\/a><\/div>\n<details class=\"nhsuk-details nhsuk-expander\">\n                    <summary class=\"nhsuk-details__summary\">\n                        <span class=\"nhsuk-details__summary-text\">What if I need urgent help?<\/span>\n                    <\/summary>\n                    <div class=\"nhsuk-details__text\">\n<p>If you require urgent mental health advice and guidance (but the situation is not a crisis or life threatening) please contact:<\/p>\n<p>In hours:<\/p>\n<ul>\n<li>CAMHS SPA 01865 903330<\/li>\n<li>Or If open to a local team, please contact them directly below<\/li>\n<li><a href=\"https:\/\/oxfordhealth.nhs.uk\/camhs\/contacts\/banes\/\">BaNES CAMHS Team Contact Details<\/a><\/li>\n<li><a href=\"https:\/\/oxfordhealth.nhs.uk\/camhs\/contacts\/wilts\/\">Wiltshire CAMHS Team Contact Details<\/a><\/li>\n<\/ul>\n<p>Out of hours:<\/p>\n<p>CAMHS Helpline (a CAMHS clinician can provide advice and guidance)<\/p>\n<ul>\n<li>Monday-Friday\u00a0 17:00 &#8211; 23:00\u00a0 &#8211; 0800 023 2133<\/li>\n<li>Weekends and Bank Holidays 0900 \u2013 23:00 &#8211; 0800 023 2133<\/li>\n<li>After 23:00 &#8211; 0800 023 2133 (diverts to NHS 111 Service)<\/li>\n<\/ul>\n<p>Other support available:<\/p>\n<ul>\n<li>Childline counsellor \u2013 0800 1111\u00a0 available 24hrs a day 7 days a week &#8211; free to phone <a href=\"https:\/\/www.childline.org.uk\/\">Childline | Childline<\/a><\/li>\n<li>Samaritans &#8211; 116 123 free to phone <a href=\"https:\/\/www.samaritans.org\/how-we-can-help\/contact-samaritan\/\">Contact Us | Samaritans<\/a><\/li>\n<li>The Mix essential support for under 25&#8217;s <a href=\"https:\/\/www.themix.org.uk\/get-support\">The Mix &#8211; Messenger and Text Chat Service<\/a><\/li>\n<\/ul>\n<p>Life threatening emergencies and if you need help straight away \u2013 please call 999.<\/p>\n<p>CAMHS can also help with urgent concerns regarding a child or young person who needs immediate support from a mental health professional. This has previously been known as \u2018crisis\u2019 support.<\/p>\n<p>However, we always encourage young people, parents, carers or other professionals to contact CAMHS before a concern reaches this point.<\/p>\n<\/div>\n                <\/details>\n<h2>Helpful information<\/h2>\n<ul>\n<li>Request for service guidance document: <a href=\"https:\/\/oxfordhealth.nhs.uk\/camhs\/banes\/bsw-spa\/request-for-service-guidance\/\">Request for Service Guidance<\/a>.<\/li>\n<li>List of GPs the SPA covers: <a href=\"https:\/\/oxfordhealth.nhs.uk\/wp-content\/uploads\/sites\/61\/2024\/07\/BaNES-and-Wiltshire-GP-Surgeries-List.pdf\">BaNES and Wiltshire GP Surgeries List<\/a><\/li>\n<\/ul>\n<h3>How do I transfer from one CAMHS team to another CAMHS team?<\/h3>\n<p>Please contact us directly on 01865 903 330 for an individual needs based discussion.<\/p>\n<h3>If I am already with BaNES or Wiltshire CAMHS, how do I make contact?<\/h3>\n<ul>\n<li><a href=\"https:\/\/oxfordhealth.nhs.uk\/camhs\/contacts\/banes\/\">BaNES CAMHS team contact details<\/a><\/li>\n<li><a href=\"https:\/\/oxfordhealth.nhs.uk\/camhs\/contacts\/wilts\/\">Wiltshire CAMHS team contact details<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Who we are and what we do CAMHS helps children and young people who are struggling with their mental health. BaNES and Wiltshire CAMHS Single Point of Access (SPA) team accept self-referrals from young people. We also accept referrals from parents\/carers and professionals such as school nurses, GPs, social workers and paediatricians. Opening hours: Monday [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":321,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-194210","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/oxfordhealth.nhs.uk\/camhs\/wp-json\/wp\/v2\/pages\/194210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oxfordhealth.nhs.uk\/camhs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oxfordhealth.nhs.uk\/camhs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oxfordhealth.nhs.uk\/camhs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oxfordhealth.nhs.uk\/camhs\/wp-json\/wp\/v2\/comments?post=194210"}],"version-history":[{"count":47,"href":"https:\/\/oxfordhealth.nhs.uk\/camhs\/wp-json\/wp\/v2\/pages\/194210\/revisions"}],"predecessor-version":[{"id":196189,"href":"https:\/\/oxfordhealth.nhs.uk\/camhs\/wp-json\/wp\/v2\/pages\/194210\/revisions\/196189"}],"up":[{"embeddable":true,"href":"https:\/\/oxfordhealth.nhs.uk\/camhs\/wp-json\/wp\/v2\/pages\/321"}],"wp:attachment":[{"href":"https:\/\/oxfordhealth.nhs.uk\/camhs\/wp-json\/wp\/v2\/media?parent=194210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}